This presentation focuses on enhancing the dining experience for long-term care residents by integrating hospitality principles with resident-directed care. Dining is more than nutrition—it is a daily opportunity to promote dignity, choice, social connection, and quality of life. Participants will explore practical strategies to create welcoming, home-like dining environments that honor residents’ preferences, routines, and cultural traditions while supporting clinical and safety needs. Emphasis will be placed on teamwork, communication, and consistent service practices that empower residents and elevate the overall dining experience. The presentation will include a culinary demonstration, bringing these concepts to life and offering tangible and nutritious solutions to delight residents.
Webinar Overview
Elaine Farley-Zoucha, RDN, LMNTElaine was the founder and owner of EZ Nutrition Consulting, PC, which recently partnered with DiningRD. She has over 20 years of experience in Food Service Management, Culinary Arts, and Medical Nutrition Therapy. She began her career as a Dietetic Technician, Registered and Chef with an Associate Degree from Southeast Community College-Lincoln in Food Service Management, Culinary Arts, and Dietetic Technology. She completed her Bachelor of Science in Nutrition Science and Dietetics at the University of Nebraska - Lincoln and her internship at the University of Iowa Hospital & Clinics.
Mark Miller Mark Miller, born and raised outside Philadelphia, is a culinary professional with a diverse background and has had a passion for creating innovative and delicious food for over 30 years.
A graduate of the Culinary Institute of America, Mark honed his skills in menu development, contributing to the success of popular restaurant chains such as Olive Garden, Applebee's, Buffalo Wild Wings, and Captain D's.
Mark also ventured into entrepreneurship, owning and operating a successful gastro pub in a brewery, specializing in elevated pub fare. He joined General Mills five years ago and brought his expertise to the Culinary Team in late 2025, where he continues to contribute to the team’s successful culinary developments.
This webinar is pending approval for 1 continuing education credit by the following organizations: The Association of Nutrition & Foodservice Professionals (ANFP) and the American Culinary Federation (ACF). Approval by the Commission on Dietetic Registration for CEUs was not requested for this webinar.