Frozen Biscuit Dough Troubleshooting Guide

Not getting the biscuit results you want? Let’s fix that.
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Biscuits scattered across white background

Before Baking

Start with your oven—it could be the culprit.
An oven that runs too hot or too cold can ruin your bake. Here’s how to test:
  1. Preheat your oven to 325F.
  2. Place an oven thermometer inside.
  3. Wait 5-10 minutes, then compare the thermometer reading to your oven setting.
  4. If they don’t match:
    • Adjust as needed to match the actual temperature.
    • Example: If set to 325 but reads 350, lower your oven temperature by 25 degrees.
For best results:
  • Use a convection oven set to 325F.
  • Pan biscuits ahead of time, wrap tightly in plastic, and freeze.
  • Do not thaw before baking.

During Baking

A few small tweaks can make a big difference.
  • In a convection oven, rotate pans halfway through the bake to ensure even browning.
  • Using a deck oven? Double pan your biscuits to prevent the bottoms from the over-browning.

After Baking

Let those biscuits shine.
  • Let fully baked biscuits cool for a few minutes before slicing or serving.
  • Serve fresh or hold in a warming cabinet until ready.
Still need help? Contact a General Mills Sales Rep.

  • Why didn’t the biscuits rise properly?

    Possible Cause

    Recommended Solution

    Oven temperature is too low

    Ensure your oven is set to the temperature listed on the package. Use an oven thermometer to confirm accuracy.

    Product is past its code date

    Check the product packaging. If expired or out of code, dispose and use fresh product.

  • Why are the biscuits dry?

    Possible Cause

    Recommended Solution

    Incorrect oven temperature

    Follow the baking temperature and time listed on the package. Use an oven thermometer to check accuracy.

    • If the oven is too low, bake time may be extended, drying out the biscuit.
    • If the oven is too hot, biscuits may overbake and become dry.

    Improper dough storage

    Keep biscuit dough properly frozen at 0°F to 10°F. Storing above this range can affect moisture and baking performance.

  • Why do the biscuits have a dry crust and dough interior?

    Possible Cause

    Recommended Solution

    Oven temperature is too high

    Follow package directions for your oven temperature. Use an oven thermometer to ensure your oven is properly calibrated.

    Biscuits were partially thawed before baking

    Keep biscuit dough fully frozen at 0°F to 10°F. Only remove the amount needed just before baking.

  • Why do the biscuits have a misshapen appearance in the raw dough?

    Possible Cause

    Recommended Solution

    Dough has been thawed and re-frozen

    Store biscuit dough at a consistent temperature between 0°F to 10°F. Avoid thawing and refreezing.

  • Why is the biscuit dough gray in color?

    Possible Cause

    Recommended Solution

    Product is old or past its code date

    Check the packaging. If the dough is out of date, dispose of the product and use fresh inventory.

    Dough has been thawed and re-frozen

    Maintain proper frozen storage between 0°F to 10°F. Avoid thawing and refreezing.

  • Why do the baked biscuits have an uneven appearance?

    Possible Cause

    Recommended Solution

    Incorrect panning technique

    Arrange biscuits on the pan so that the edges are just touching.