
Troubleshooting Guide - Frozen Cookie Dough
Not seeing desired results for frozen cookie dough? Get help below!

Not seeing desired results for frozen cookie dough? Get help below!
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Possible Causes | Possible Solutions |
|---|---|
| Oven temperature is too hot | Follow package directions for proper oven temperature. Have oven checked for accuracy using an oven thermometer. |
| Cookies are out of date | Dispose of out of date products. |
Possible Causes | Possible Solutions |
|---|---|
| Oven temperature is too cold | Follow package directions for proper oven temperature. Have oven checked for accuracy using an oven thermometer. |
| Cookie dough has been thawed | For best results, bake cookies from a frozen state. |
| Pans have too much grease on them | If possible, line pans with parchment paper. If using food release, lightly spray sheet pans. |
Possible Causes | Possible Solutions |
|---|---|
| Cookies are most likely under baked | Bake cookies to time range recommended on package directions. Have oven checked for accuracy using an oven thermometer. |
| Pans are not properly treated | Line pans with parchment paper or lightly spray with food release. |
Possible Causes | Possible Solutions |
|---|---|
| Cookies are over baked | Baked cookies to time range recommended on package directions. Have oven checked for accuracy using an oven thermometer. |
| Oven temperature is too hot | Follow package directions for proper oven temperature. Have oven checked for accuracy using an oven thermometer. |
Possible Causes | Possible Solutions |
|---|---|
| Pans used for cookies are too hot | Pans used for cookies should be cool; warm pans will melt the fat in the dough resulting in an inferior shaped product. |