Too much dusting flour used
Use only enough flour to keep the dough from sticking to the bench.
Dough mixed too long
Hand mixing is the primary make-up method. If machine mixing, follow package directions. If possible, use an electric timer to automatically shut off the mixer.
Water temperature too high
Ice water (50°F) is recommended. Warmer water can activate the leavening system too soon.
Excessive folding or kneading of dough
Give the dough a single fold. Do not knead.
Too little water
Follow package directions for proper water amounts. If possible, use a scale to weigh the water.
Oven temperature is incorrect
Follow package directions for proper oven temperatures. Have oven checked for accuracy using an oven thermometer.
Biscuits left in the warmer too long
Keep biscuits in the warmer for no more than 2 hours at 150°F.
Incorrect amount of water
Incorrect water temperature
Ice water (50°F) is recommended.
Water temperature is too high
Over mixing
Too much dusting flour
Dough rolled too thin
Follow package directions for proper dough thickness. Use rails to ensure uniformity in dough thickness.
Soft dough
Too much water. Follow package directions for proper water amounts. If possible, use a scale to weigh the water.
Oven temperature too low
Biscuit is too thick
Use biscuit rails to ensure uniformity in dough thickness.
Incorrect oven temperature / baking time
Follow package directions for proper oven temperatures and baking times. Have oven checked for accuracy using an oven thermometer.